We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with any consumer-facing real estate websites and mobile applications operated on behalf of {{agent name with brokerage name}} that link to or reference this Privacy Policy (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect personal and non-personal information in the following ways:
Information You Provide Directly:
- Name, email address, phone number, and mailing address.
- Search preferences, saved listings, and submitted inquiries.
- Responses to forms, surveys, or feedback tools.
Automatically Collected Information:
- Device information: browser type, operating system, IP address.
- Usage data: pages viewed, links clicked, time spent, referring URLs, etc.
- Location data (if enabled).
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize your experience, analyze usage, and deliver relevant ads. For more details, refer to our Cookie Policy.
Sources of Information: We collect personal information directly from you (e.g., forms you complete), automatically through your interactions with the Services, and from third-party sources such as integrated services (e.g., analytics tools, ad platforms, social media plugins).
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Services.
- Respond to your requests or inquiries.
- Personalize content and search results.
- Send you updates, marketing messages, and service notifications (subject to your preferences).
- Detect fraud, ensure security, enforce our Terms of Service, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Real Estate Professionals: If you request to be connected, we may share your contact and inquiry details with {{agent name with brokerage name}} or affiliated professionals.
- Service Providers: Vendors who help operate the Services (e.g., hosting, analytics, communication tools like Google Analytics, Facebook Pixel) under contractual obligations.
- Legal Requirements: To comply with subpoenas, legal processes, or enforce rights.
- Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred as part of the business assets.
4. Your Choices
You may:
- Update or correct your information by contacting {{agent name with brokerage name}}.
- Opt out of marketing communications using unsubscribe links or by replying STOP to SMS messages.
- Disable cookies via your browser settings (some features may be limited).
- Withdraw consent for location data collection at the device level.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request deletion of your data.
- Correct inaccurate data.
- Opt out of the sale or sharing of your personal data (we do not sell personal data).
- Limit the use of sensitive personal information (if applicable).
To exercise any of these rights, please contact {{agent name with brokerage name}} or email [Insert Company Support Email].
6. Data Retention
We retain your information only as long as necessary to provide the Services, fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
8. Do Not Track Signals
Our websites do not currently respond to “Do Not Track” signals from browsers. However, you may control cookie preferences through your browser settings.
9. Children’s Privacy
The Services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information.
10. International Users
Our Services are operated in the United States. If you access the Services from outside the U.S., your data will be processed and stored in the U.S., where privacy protections may differ from your home jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. Your continued use of the Services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact {{agent name with brokerage name}} directly or email [Insert Company Support Email].
